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We are a global enterprise provisioning IT enabled Services.

The talent in our part of the world when syndicated with international market results in a win-win situation where the client gets services at a fraction of the cost while we get higher remuneration than the local markets. Outsourcing is ushering in an economic equilibrium, and C2C was born in 2011 to ride this wave of change.

We started small and within a span of one year, we created infrastructure to support 500 personsand can be added more as required. We are today operating with the strength of more than 200 persons.

We are an IT enterprise that embarked its journey into call center outsourcing industry in the year 2011. Since then there has been no looking back. In a short span of time Call2Customer has expanded its horizons globally providing services as a call center company in numerous parts of the world in different countries, Our clients from USA, Canada, United Kingdom, Spain, Hong Kong, Sweden, Switzerland and India.

We are based in the national capital region of Delhi, India.

April, 2011
April, 2011

Founder of Call2Customer, started the consultancy service for USA companies to grow their businesses via support of call centers telemarketing and back office services delivery from India.
February, 2012
February, 2012

Formed Call2Customer

Founder named Call2Customer to his consultancy service and started development their company present for market.
2014
2014

Setup Delivery Center

Call2Customer setup their own inbound calls answering and outbound calling delivery center and bagged known businesses for:
  • tier1 phone customer support to USA hospital.
  • Medical professionals’ data search/mine and data management support for world education continuing organization.
  • USA IT Company to get business customers for their SAS and LMS.
  • UK Telecom company for telephone database cleansing service for around the world businesses and delivered short terms projects of B2B and B2C telemarketing lead generation and appointment setting for USA, Canada and UK businesses.
2015
2015

Stronger Presence For New Business

Call2Customer setup their presence stronger for new business by launching new corporate Call2Customers Call Center website www.call2customers.com and setup backup facilities like fiber internet line with BGP firewall server, Electricity backup as online UPS, two operating center within radius of 5 k.m. and signup with 2 businesses:
  • UK legal company to support them for new customers accruing and setup their business development team for data resourcing, data nurturing, telephone and email to acquired new business for their legal services.
  • USA NGO company and we are helping them to raised fund through Avatar Technology dialing system for their caused.
2016
2016

Cloud Facility

Call2Customers Call Center setup delivery center with 120 seating and implementing trends technology to keep all working facility at cloud. And signup with Russia business to take care their telephone order taking service.
2017
2017

6 years Successful Celebration

At celebration of successful 6 years in business Call2Customers introduce its new line of business by name of Vintage IT India to take care IT and Digital Marketing needs of business.

2018-2019
2018-2019

ISO 9001:2015 Certified

Call2Customers keeping their existing clients happy with them and awarded their every department employees for their longer terms employment and keeping employers faith with them. Signup Sweden manufacturing business for data obtaining requirement through internet data search and telephone. Call2Customers got ISO 9001:2015 certified.
2020
2020

Remarkable Years Journey Ahead

We signed known fortune businesses at start as:
  • 24/7travel assistance help desk service to global presence multinational company.
  • Travel management support to UK fortune hotel booking company.
  • Setup missed call automated telephone assistance support to India known campaigning company.
Call2Customers journey is continue to make remarkable years ahead for them and keeping their existing clients and employees as an asset with them.

Answering your calls – anytime!

Give us a call +1-6468789001, +91-9891057170 or email via the button below

Our global delivery center is based in India, in part of the National Capital Region, adjacent to India's capital New Delhi.

Some of our Milestones

Succesful expansion of our work personnel to above 200.

Succesful construction of ergonomical workstations for 500 Call Center Agents, equipped with headsets in 2012.

Succesful installation of Disaster Recovery Back-up system in 2012

Succesful execution of work for more than 20 small, midsize and fortune clients by 2011

Outsource us with confidence to build effective relationship, improve customer experience and grow your company’s ROI.