Order Taking
Order Taking Service
Order taking is the penultimate step before the deal finalizes. Unprofessionalism in order taking can lead to cancellations of the deals straight away.
Order taking process requires professional agents to up-sell/cross sell your products, record the data accurately, secure the data and deliver the same. Call2customers provides order taking services to have superior edge in the market to satisfy your customer’s mind. We offers round the clock live order taking services that focuses on real time web based system. Our professionally trained call center agents take best care of your customer to attain highest conversion ratio with your inbound calls. Your inbound sales call will be directly entered in our live web system. You will be updated regularly with all information related to sales conversions and enquiry.
C2C offers you a dedicated Order-taking team which ensures that every order is well taken, its status is maintained and the customers are always reassured about their order. Our service is the best and distinguished from the rest as:
- We can provide 24x7 Order-taking Service from Catalogues or Direct Response from TV or Radio info commercials
- We maintain the order and the order status, and these reports are always accessible to you. Customers are informed about their delivery status on call.